About Different Countries With Different Freight Form

Shipping & Returns

* Shipping: It would take 7-9 business days to arrive at your door. Besides, we would need 2 days to process your orders and ship them out.

* Method 1: International fast shipping is handled by international ems (Express Mail Service) http://www.ems.com.cn/english-main.jsp. Include 12 countries: United States, United Kingdom, Japan, Korea, Malaysia, Mongolia, New Zealand, Singapore, Taiwan, Thailand, Australia, Cambodia

* Method 2: DHL, you need to pay more shipping fee by it. http://www.dhl.com. It is faster than EMS. It can arrive at any countries in one week. It is about USD30 per pair. If you order 2 more pairs, we can give you some discount coupon.

Exchanges

• We will accept exchanges for a different size or color within 30 days of the original order dispatch date. Please contact us with your Order ID and one of our team members will help you.Feedback now! If you would like to exchange items to a different style, you would have to return your items for a refund* (as per Return policy) and place a new order for the style you prefer.
• You must contact us before sending the items back. All items sent back to us must be in their original condition i.e. not worn, altered or washed, with all tags attached. Worn or dirty items will be returned back to you.
• We do not cover the shipping cost of exchanges, you will be responsible for the return postage and for the shipping and handling cost of shipping the exchanged items back to you. We recommend that you add tracking and insurance when sending items to us for your own protection, as we cannot be responsible for lost shipments. Shipping and handling charges are non-refundable.
  

Order Cancellation

• Cancellation of an order must be requested before the order has been dispatched.Cause that we process all orders as quickly as possible within 6-8hours after orders placing, so we are not always able to cancel an order after it is placed. Hope you can understand in this key point.Cancellation requests after the order has been dispatched will be treated in accordance with our Return policy.

• Friendly Notice: If you did not receive your 10-digit tracking number within 3 days after placing your order, your e-mail server may have seen it as spam. In this case, please contact us for assistance in orders' tracking.